@article {BF-1329,
	title = {Volunteer Data Base Collection and Management for Strategic Planning and Policy Development: A Comparison Across Fire Services},
	year = {2004},
	url = {http://www.bushfirecrc.com/sites/default/files/managed/resource/jim_mcl-_data_management_-_report_2_2004.pdf},
	author = {Jim McLennan}
}
