@article {bnh-7947, title = {Learning to learn from bushfire: Perspectives from Victorian emergency management practitioners}, journal = {Australian Journal of Public Administration}, year = {2021}, month = {04/2021}, abstract = {

The Black Summer Fires of 2019/2020 remind us not only that Australia is arguably the most bushfire prone area in the world but also that we have much to learn in terms of how we learn from such events. Bushfires interact with emergency management systems in a manner that is complex and unpredictable which all too often results in damages and losses, so significant that governments establish public inquiries to forensically examine what happened and why afterwards. Too often, such processes have resulted in emergency management practitioners (EMP) being blamed, not to mention scapegoated and even vilified for damages and losses from major bushfire events. With recent bushfire events (as well as other crises surrounding Covid-19) highlighting the excruciating demands placed on EMP and an escalating scepticism about whether public inquiries improve preparation for future bushfires, this paper explores the question: what can we learn about public inquiries based on the experiences of EMP?

}, keywords = {Bushfire, emergency management practitioners, Learning, public review processes, royal commission}, doi = { https://doi.org/10.1111/1467-8500.12476}, url = {https://onlinelibrary.wiley.com/doi/10.1111/1467-8500.12476}, author = {Graham Dwyer} } @article {bnh-6592, title = {Post-inquiry sensemaking: the case of the {\textquoteleft}Black Saturday{\textquoteright} bushfires}, journal = {Organization Studies}, year = {2020}, month = {01/2020}, abstract = {

We examine post-inquiry sensemaking by emergency management practitioners following an inquiry into the most damaging bushfire disaster in Australia{\textquoteright}s history. We theorize a model of post-inquiry sensemaking with four distinct but overlapping phases during which sensemaking becomes more prospective over time. In addition to providing important insights into what has, hitherto, been a neglected arena for sensemaking studies, i.e. post-inquiry sensemaking, we contribute to the understanding of sensemaking more generally. Specifically, we show the complex nature of the relationship between sensemaking and equivocality, explain how multiple frames enhance sensemaking, and explore temporality in sensemaking over time.

}, keywords = {interpretive scheme, Learning, organizational learning, sensemaking theory, single case study, vicarious learning}, doi = {https://doi.org/10.1177/0170840619896271}, url = {https://journals.sagepub.com/doi/full/10.1177/0170840619896271}, author = {Graham Dwyer and Cynthia Hardy and Steve Maguire} } @article {bnh-4688, title = {Changing capabilities of emergency service organisations}, year = {2018}, month = {08/2018}, institution = {Bushfire and Natural Hazards CRC}, abstract = {

In our literature review on the costs and benefits of increasing diversity, we also outlined the changing context in which emergency service organisations (ESOs) (that include emergency management) were operating. In summary, the change in the context was due to:

{\textbullet} The increasing frequency and severity of natural disasters due to climate change (National Strategy for Disaster Resilience) (COAG, 2011)

{\textbullet} The increased availability of new and improved technology to respond to natural disasters

{\textbullet} The increased need to serve a much more diverse community (Smiley, 2010, pp 24, 30).

This has meant that both the capabilities and the tasks undertaken by the ESOs have had to change to respond to this changing context, and tasks have changed as demonstrated by the types of incidents and emergencies attended.\  These new capabilities and new tasks could be undertaken by retraining the existing workforce. However, the development of these new capabilities and new tasks provides an opportunity to recruit new staff with the required skills from more diverse backgrounds to undertake these new and/or expanding tasks. The literature review suggested that a well-managed, more diverse workforce could produce better performance outcomes for tasks of increasing complexity. In some areas such as new technology capabilities and communication with diverse communities, it may be necessary to recruit those with more diverse backgrounds to meet basic operational objectives.

}, keywords = {Capability, diversity., emergencies, Emergency management, Learning}, issn = {364}, author = {Neelam Maharaj and Bruce Rasmussen} } @article {BF-4278, title = {Effects of networks on learning during emergency events}, journal = {Disaster Prevention and Management}, volume = {21}, year = {2012}, month = {2012}, pages = {584-598}, chapter = {584}, abstract = {Purpose {\textendash} This paper aims to explore the relationship between learning and the social networks employed within the context of emergency management. It hypothesises, using social network theory as a framework for analysis, that changes to interconnectedness between actors are implicated in the potential for those actors to learn and improvise in dynamically changing and emergent conditions. Design/methodology/approach {\textendash} To test the hypotheses, survey data were investigated which were collected as part of a research study with the support of the Australian Bushfire Co-operative Research Centre (CRC). This survey was completed by experienced personnel reflecting on a number of indicators in an emergency event. Findings {\textendash} Results show that increases in actors{\textquoteright} involvement within the social emergency management network influences the ability of those actors to engage in learning-related work activity. The paper infers that by developing learning related resources within the context of their social interactions these emergency personnel are better able to adapt and improvise in complex emergency events. Research limitations/implications {\textendash} As an area of further research, it would be useful to apply the existing theoretical model to the context of another domain, preferably one that shares characteristics of uncertainty and unstable environments. Originality/value {\textendash} Most existing studies of learning theory in human networks have focused on learning in situations requiring stable working relationships with no environmental uncertainties. In this paper, it is argued that the designs of existing models are useful as a building block, yet flawed for application within the context of disaster management. By presenting a model of learning-related work activity, as an ongoing aspect of network connectedness, personnel within emergency services organisations can strengthen their capacity to be flexible and adaptable.}, keywords = {Adaptability, Australia, Bushfire, Emergency management, Fire, Learning, Social networks}, issn = {0965-3562}, doi = {10.1108/09653561211278716 }, url = {http://www.emeraldinsight.com/journals.htm?articleid=17063627}, author = {Jafar Hamra and Liaquat Hossain and Owen, Christine and Alireza Abbasi} }