@article {bnh-5335, title = {Public information in the emergency services - literature review}, year = {2019}, month = {01/2019}, abstract = {

Emergency management can be referred to in terms of {\textquoteleft}Prevention, Preparedness, Response and Recovery{\textquoteright} (PPRR) or the {\textquoteleft}Comprehensive Approach{\textquoteright} to managing disasters and emergencies. The literature review (review) is aimed at public information in the response phase. For the purposes of the review, response is defined as {\textquotedblleft}activities which activate preparedness arrangements and plans to put in place effective measures to deal with emergencies and disasters if and when they do occur{\textquotedblright} (Emergency Management Australia, 2004, p. 4).

The scope of the literature examined is based on four themes; systematic influence, challenges, an evolving field and future directions/solutions. The review informs the report for the Tasmania Fire Service (TFS) and State Emergency Service (SES) (final product) for the unit EMG505 {\textendash} Work Based Project for the qualification of Master of Emergency Management at Charles Sturt University. Across the four themes the following points are considered.

The topic for the review is enhancing public information practice during the response phase, in Tasmania{\textquoteright}s emergency services (Tasmania Fire Service and State Emergency Service).

The structure of the review is through thematic organisation, the division of the research into sections representing the conceptual subject for research (University of New South Wales, 2017). The purpose of the review is to investigate the current state of practice in public information during the response phase, including {\textquoteleft}best practice{\textquoteright}. The review pays particular attention to the literature following the Victorian Black Saturday Bushfires in 2009.

}, author = {Peter Middleton} }